AnywhereCare Talk Therapy

24/7 access to high-quality care at your 昀椀ngertips With UPMC AnywhereCare, you and your covered dependents Accessing UPMC AnywhereCare 1 —including children —can have virtual visits with health care Visit www.UPMCAnywhereCare.com or download the 2 providers for a variety of nonemergency medical issues: mobile app to have a secure virtual visit. The app can be • Cold and flu symptoms downloaded from the Apple App Store or Google Play by • Rashes searching “UPMC AnywhereCare.” • Pink eye and more New! Virtual talk therapy and psychiatry through UPMC AnywhereCare You can use UPMC AnywhereCare to access behavioral 3 health therapists and psychiatrists. These providers can Translation services diagnose and treat common behavioral health UPMC Health Plan provides free services to help you conditions, including depression, anxiety, and stress communicate effectively with us. These include sign management. They can also perform medication language interpreters and language translation services. evaluations and conduct ongoing medication Please let your provider know if you need assistance. management. You will be assisted within UPMC AnywhereCare by Behavioral Health Concierges who will verify your eligibility, connect you to the appropriate Ask a Pharmacist feature therapists and psychiatrists, and help schedule You can schedule a video call with one of our licensed appointments. pharmacists through UPMC AnywhereCare’s Ask a Pharmacist feature. 1 platform. It is available to children ages 0 to 17. UPMC Children’s AnywhereCare is available only to UPMC Children’s AnywhereCare is a service that is offered through the UPMC AnywhereCare patients who are in Pennsylvania. In order for a child to have a UPMC Children’s AnywhereCare visit, the child’s parent or legal guardian must be with the child during the video portion of the visit, and the child and parent or legal guardian must be in Pennsylvania during the visit. If you are located outside of Pennsylvania at the time of service, you may select the standard UPMC AnywhereCare module and you will receive care from a provider employed or contracted by Online Care Network II P.C. (OCN) at the discretion of the provider. OCN is not an affiliate of UPMC. 2 UPMC-employed provider or a provider from Online Care Network II P.C. (OCN), subject to availability. UPMC Health Plan members located in Pennsylvania at the time of virtual visit may select a Members located outside of Pennsylvania will receive service from OCN. OCN is not an affiliate of UPMC. Limitations may apply for members of ASO plans who have opted out of coverage. 3Eligible members using virtual talk therapy and psychiatry through UPMC AnywhereCare will receive care from therapists and psychiatrists employed or contracted by Online Care Network II PC (OCN), also known as Amwell Medical Group. OCN is not an affiliate of UPMC. Copyright 2020 UPMC Health Plan Inc. All rights reserved. AWC FLIER 20CG1562048 (DC) 11/25/20 500 SS REPRINT 6/9/21 10M KP