Enhanced EAP Services (continued) Features Value to Company and Employees Access • 1-800 hotline with direct access to a Master’s level EAP professional • 24/7/365 services available • Translation services available in more than 120 languages • Online submission form available for EAP service requests • EAP professionals will help members develop a plan and identify resources to meet their individual needs Employee Family • Valuable resources – legal libraries, tools and forms – available on EAP website Legal Services • A counseling session may be substituted for one legal consultation (up to 30 minutes) with an attorney • 25% discount on legal services if the member wants continued services Employee Family • Inclusive financial platform powered by Enrich that includes financial assessment tools, personalized Financial Services courses, articles and resources, and ongoing progress reports to help members monitor their financial health • A counseling session may be substituted for one financial consultation (up to 30 minutes) with an attorney • 25% discount on financial services if the member wants continued services Employee Family • Child care resources and referrals Work/Life Services • Elder care resources and referrals Online Services • An inclusive website with resources and links for additional assistance, including: • Current events and resources • Legal assistance • Family and relationships • Physical well-being • Emotional well-being • Work and career • Financial wellness • Substance abuse and addiction • Bilingual article library Employee • All materials available in English and Spanish Communication • Employee orientation (video only) Eligibility • Full-time employees and their immediate family members; including the employee, spouse and dependent children (unmarried and under 26) who reside with the employee • Services available to eligible members up to 90 days after the primary member dies • Services available up to 30 days following termination of coverage Coordination with • EAP professionals will coordinate services with treatment resources/providers within the employee’s Health Plan(s) health insurance network to provide counseling services covered by health insurance benefits, whenever possible Guided Referrals • Consultation for guided referrals due to job performance issues (a signed release of information is required by the employee for service) Utilization Reports • Percentage-based quarterly report (upon written request) for companies with more than 150 employees Training, Seminars, • Fee for service at a competitive market value Workshops • Inclusive catalog of training topics, including: and Critical • Family/parenting • Managing money/budgeting Incident Services • Physical wellness • Wellness at work • Stress management • On-site grief counseling • On-site critical incident services Insurance products and services are offered by Mutual of Omaha Insurance Company or one of its affiliates. Mutual of Omaha Insurance Company is licensed nationwide. United of Omaha Life Insurance Company is licensed nationwide, except in New York. Companion Life Insurance Company is licensed in New York. Each underwriting company is solely responsible for its own contractual and financial obligations. Some exclusions or limitations may apply. Not all services available in New York.