Care away from home

One Sheet—8.5 x 11" More care options while you’re away from home No matter where life takes you, Kaiser Permanente has you covered. If something unexpected happens while you’re away from home, it’s easier than ever to get care. Routine care at your ﬁ ngertips Find care near you Use your kp.org account or the Kaiser Permanente app on the go to: WA • Get medical advice from a licensed OR care professional 24/7 1 1 MD • Access care by phone, video, or CO VA D.C. e-visit — usually at no cost2 CA • Email nonurgent questions to your GA doctor’s of昀椀 ce Urgent and emergency care 3 anywhere in the world No matter where you get urgent or HI emergency care, you can 昀椀 le a claim for reimbursement. And at many locations Kaiser Permanente Cigna PPO Network outside Kaiser Permanente states, you’ll Concentra MinuteClinic®, including pharmacies only pay your copay or coinsurance — no need to 昀椀 le a claim. 4 • Cigna PPO Network providers • MinuteClinics®, including pharmacies5 • Concentra clinics5 Support while you’re away Need help 昀椀 nding care or learning what’s covered while you’re away? Call the Away from Home Travel Line at 951-268-3900 (TTY 711)6 or visit kp.org/travel. 1. When appropriate and available. If you travel out of state, phone appointments and video visits may not be available due to state laws that may prevent doctors from providing care across state lines. Laws differ by state. 2. If you have an HSA-quali昀椀 ed deductible plan, you may need to pay the full charges for scheduled phone appointments and video visits until you reach your deductible. Once you reach your deductible, you won’t pay anything for scheduled phone appointments and video visits. 3. If you believe you have an emergency medical condition, call 911 or go to the nearest hospital. For the complete de昀椀 nition of an emergency medical condition, please refer to your Evidence of Coverage or other coverage documents. 4. The Cigna PPO Network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna PPO for Shared Administration. 5. MinuteClinic and Concentra payment experiences vary by plan. 6. This number can be dialed inside and outside the United States. Before the phone number, dial “001” for landlines and “+1” for mobile lines if you’re outside the country. Long- distance charges may apply, and we can’t accept collect calls. The phone line is closed on major holidays (New Year’s Day, Easter, Memorial Day, July Fourth, Labor Day, Thanksgiving, and Christmas). It closes early the day before a holiday at 10 p.m. Paci昀椀 c time (PT), and it reopens the day after a holiday at 4 a.m. PT. Learn more at kp.org/travel

Cigna is an independent company and not af昀椀liated with Kaiser Foundation Health Plan, Inc., and its subsidiary health plans. Access to the Cigna PPO Network is available through Cigna’s contractual relationship with the Kaiser Permanente health plans. The Cigna PPO Network is provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii • Kaiser Foundation Health Plan of Colorado • Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 • Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 • Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 • Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc., 1300 SW 27th St., Renton, WA 98057 Learn more at kp.org/travel 910905616 August 2022