Page 6 of 20 Your Information. Your Rights. Our Responsibilities. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. Contact information for questions or complaints is available at the end of the notice. Your Rights You have the right to:  Get a copy of your health and claims records  Correct your health and claims records  Request confidential communication  Ask us to limit the information we share  Get a list of those with whom we’ve shared your information  Get a copy of this privacy notice  Choose someone to act for you  File a complaint if you believe your privacy rights have been violated Your Choices You have some choices in the way that we use and share information as we:  Answer coverage questions from your family and friends  Provide disaster relief  Market our services and sell your information Our Uses and Disclosures We may use and share your information as we:  Help manage the health care treatment you receive  Run our organization  Pay for your health services  Administer your health plan  Help with public health and safety issues  Do research  Comply with the law  Respond to organ and tissue donation requests and work with a medical examiner or funeral director  Address workers’ compensation, law enforcement, and other government requests  Respond to lawsuits and legal actions Your Rights When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you. Get a copy of health and claims records  You can ask to see or get a copy of your health and claims records and other health information we have about you. Ask us how to do this.  We will provide a copy or a summary of your health and claims records, usually within 30 days of your request. We may charge a reasonable, cost-based fee. Ask us to correct health and claims records  You can ask us to correct your health and claims records if you think they are incorrect or incomplete. Ask us how to do this.  We may say “no” to your request, but we’ll tell you why in writing, usually within 60 days. Request confidential communications