How Symetra Critical Illness Insurance can continuously help Our broad definitions of medical conditions make it easy for you to qualify for benefits. The process is simple: submit a claim by either calling Symetra and speaking to one of our customer service representatives, or by answering just a few questions on our convenient digital platform My Group Online (MyGO). We also understand that you can experience more than one critical event during your lifetime. If you’re later diagnosed with a second covered condition, you’ll 1 receive the full benefit amount for that condition as shown in your certificate. Please refer to your certificate for complete details of the coverage. You are diagnosed with Symetra approves Lump-sum benefit paid a covered condition your claim directly to you Critical events are more common than you may think and can lead to unexpected costs Financial planning for unexpected medical events is important, especially considering these facts: % % 805K 40 56 Men and women in the U.S. have nearly In 2019, 56% of adults in the U.S. Each year, approximately 805,000 a 40% chance of developing cancer reported medical financial hardship.3 people in the U.S. have a heart attack.4 2 during their lifetime. SPOUSE AND CHILD COVERAGE Spouse and dependent benefits may be available. Please refer to your enrollment materials for specific details. 2 Critical Illness Insurance