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Attn: Kaiser Permanente Civil Rights Coordinator Member Relations Grievance Operations P.O. Box 939001 San Diego CA 92193 如何向加州保健服務部民權辦公室投訴(僅限Medi-Cal受益人) 您也可透過書面方式、電話或電子郵件向加州保健服務部民權辦公室提出民權投訴: ● 電話:打電話916-440-7370 (TTY 711) 聯絡保健服務部 (DHCS) 民權辦公室 ● 郵寄:填寫投訴表或寄信至: Deputy Director, Office of Civil Rights Department of Health Care Services Office of Civil Rights P.O. Box 997413, MS 0009 Sacramento, CA 95899-7413 您可在網站上http://www.dhcs.ca.gov/Pages/Language_Access.aspx 取得投訴表 ● 線上:發送電子郵件至[email protected] 如何向美國健康與民眾服務部民權辦公室投訴 您可向美國健康與民眾服務部民權辦公室提出歧視投訴。您可透過書面、電話或線上提出投訴: ● 電話:打電話1-800-368-1019(TTY 711或1-800-537-7697) ● 郵寄:填寫投訴表或寄信至: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 您可在網站上取得投訴表: http:www.hhs.gov/ocr/office/file/index.html 取得投訴表 ● 郵寄:訪問民權辦公室投訴入口網站: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf。

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