Digital Tools for Health Care and Insurance Management

This document provides information about digital tools available to manage UPMC Health Plan services, including benefits, appointments, and prescriptions through their websites and mobile apps.

Member Site Use this website to get information about your UPMC Health Plan insurance and access wellness resources. Once you register for an account and log in, you can: • View, order, or print member ID cards. • Check your plan benefits, coverage, spending summary, and claims. • Search for participating providers and facilities. • Live chat with Member Services. • Find forms and plan documents. • Use our medical cost estimator • Access UPMC AnywhereCare Visit www.upmchealthplan.com/members to access your account on the member site. UPMC Health Plan mobile app Download the UPMC Health Plan app from the Apple App Store or Google Play. The app supports fingerprint authentication on phones with a fingerprint sensor. MyUPMC Use this website to review information about the care you’ve received from UPMC providers.* Once you register for an account and log in, you can: • Communicate with your UPMC providers. • Schedule and manage your appointments. • View your medical record, doctors’ notes, and test results. • Renew your prescriptions. • Pay UPMC providers’ bills. Visit www.MyUPMC.com to access your MyUPMC account. MyUPMC mobile app Download the MyUPMC app from the Apple App Store or Google Play. The app supports fingerprint authentication on phones with a fingerprint sensor. *MyUPMC is available only to UPMC patients. Your health information will not appear in MyUPMC if you receive care from participating providers who are outside of the UPMC system. Digital tools to manage your health care and insurance Scan to get the MyUPMC app Scan to get the UPMC Health Plan app

UPMC AnywhereCare app You can have virtual visits with a UPMC provider right from your mobile device— 24/7!** With UPMC AnywhereCare, you can get care for nonemergency conditions, including cold and flu Other apps to help you save time and live healthier Nondiscrimination statement UPMC Health Plan 1 complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or gender expression. 1UPMC Health Plan is the marketing name used to refer to the following companies, which are licensed to issue individual and group health insurance products or which provide third party administration services for group health plans: UPMC Health Network Inc., UPMC Health Options Inc., UPMC Health Coverage Inc., UPMC Health Plan Inc., UPMC Health Benefits Inc., UPMC for You Inc., Community Care Behavioral Health Organization, and/or UPMC Benefit Management Services Inc. Translation services ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-855-869-7228 (TTY: 711). 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-855-869-7228 (TTY:711)。 Our RxWell app is designed to help you become emotionally and physically healthy. It combines health coaching support with provider-endorsed techniques. The app’s programs focus on a variety of health and wellness topics—from sleep, stress, anxiety, and depression to diabetes management, nutrition, weight management, tobacco cessation, and Healthy Families lifestyle coaching. With RxWell, you can work to reach a healthy mental and physical state.* Once you’re a member, you can download RxWell from your device’s app store or call 1-855-395-8762 (TTY: 711) to connect with a clinical navigator who can help you get started. *Available for members who are 16 or older. RxWell app symptoms, seasonal allergies, and bronchitis. If you need a prescription, the provider can send it to your preferred pharmacy. The cost of your visit will vary depending on your insurance, but it will generally be less than an urgent care or emergency department visit. NEW! You can now access UPMC AnywhereCare through the UPMC Health Plan member site for a personalized experience. **Patients outside of Pennsylvania will receive care from a provider employed or contracted by Online Care Network II PC. Scan to get the RxWell app